SMD Creative Solutions

Privacy

Privacy Policy

Updated November 4, 2026. This policy explains information used by the SMD Creative Solutions website, including project inquiries, the advisor, external scheduling and optional analytics.

Information you provide

Project and contact information

If you submit a project inquiry, SMD may receive information such as your name, company, email address, desired outcome, project challenge, timeline, budget range, and attribution details such as the landing page or campaign parameters.

How information is used

To respond, plan, operate, and improve

SMD may use submitted information to respond to inquiries, prepare for project conversations, provide requested services, maintain business records, protect the website, and improve the clarity and effectiveness of the experience.

Technical and usage information

Analytics and tracking status

If you allow optional analytics, Google Analytics 4 records website visits and selected interactions, such as opening SMD’s external discovery scheduler or receiving an accepted inquiry response. These events are separate from verified qualified inquiries and confirmed bookings. SMD’s Analytics events omit inquiry form contents and remove URL query strings and fragments from recorded page locations. Analytics stays off if you reject it; you can change your choice using Analytics choices in the footer. Advertising and retargeting are not enabled by this setup.

Service providers

Only the systems needed to operate the site

Webflow hosts this website. Project inquiries are sent to SMD’s inquiry service, including the contact details and project context you submit. The optional AI advisor sends the text you enter, recent conversation, and project context to SMD's advisor service to generate a response. Guided selections and inquiry handoff context also use session storage in your browser. Choose a Time opens HubSpot's external meeting scheduler; information you enter there is handled by that service. Please avoid entering sensitive personal information in the advisor.

Your choices

Access, correction, deletion, and consent choices

Visitors may ask SMD to review, correct, or delete personal information that SMD controls, subject to legal or operational retention requirements. Where optional cookies or analytics require consent, visitors will be given a way to make or change that choice.

Retention and security

Keep information only as long as it is reasonably needed

SMD intends to retain information only for the period reasonably necessary for the business purpose, recordkeeping, security, dispute handling, or legal obligations. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Children and updates

Business website; not directed to children

This SMD business website is not intended for children to submit personal information. This policy may be updated when the production technology stack or SMD’s data practices change. Material changes should be reflected on this page before or when the relevant functionality is enabled.

Privacy requests

Contact SMD Creative Solutions

Use Contact SMD about privacy below to open the direct contact form. You can ask about your information, the advisor's service providers, or applicable retention practices. SMD may need to verify your request before acting on personal-information requests.

Contact SMD about privacy