Privacy
Privacy Policy
This policy explains what information the SMD Creative Solutions website may collect, why it is used, and the choices available to visitors. It reflects the technologies and data practices currently used on the live SMD Creative Solutions website and will be updated as the production stack changes.
Information you provide
Project and contact information
If you submit a project inquiry, SMD may receive information such as your name, company, email address, desired outcome, project challenge, timeline, budget range, and attribution details such as the landing page or campaign parameters.
How information is used
To respond, plan, operate, and improve
SMD may use submitted information to respond to inquiries, prepare for project conversations, provide requested services, maintain business records, protect the website, and improve the clarity and effectiveness of the experience.
Technical and usage information
Analytics and tracking status
Analytics and advertising tags are not currently enabled on the website. If analytics, diagnostic, or marketing tools are introduced, this policy and any required consent controls will be updated to reflect their use.
Service providers
Only the systems needed to operate the site
Webflow is the website platform and may process information needed to host the site and receive native form submissions. SMD also plans to use HubSpot for CRM and scheduling. Additional analytics, chat, or consent tools will be disclosed here if they are activated.
Your choices
Access, correction, deletion, and consent choices
Visitors may ask SMD to review, correct, or delete personal information that SMD controls, subject to legal or operational retention requirements. Where optional cookies or analytics require consent, visitors will be given a way to make or change that choice.
Retention and security
Keep information only as long as it is reasonably needed
SMD intends to retain information only for the period reasonably necessary for the business purpose, recordkeeping, security, dispute handling, or legal obligations. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
Children and updates
Business website; not directed to children
This SMD business website is not intended for children to submit personal information. This policy may be updated when the production technology stack or SMD’s data practices change. Material changes should be reflected on this page before or when the relevant functionality is enabled.
Privacy requests
Contact SMD Creative Solutions
Until a dedicated privacy contact address is published, privacy-related requests can be initiated through the SMD website contact channel. SMD will verify the request as reasonably necessary before acting on account or personal-information requests.
Start a Project / Contact SMD